Privacy Policy

We respect your right to privacy and are committed to protecting the personal information you share with us when using our platform, OLG Casino.

When creating an account or accessing certain services on our website, we may collect some of the following categories of personal information:

• Your name, username, email address, phone number, and postal code
• Date of birth (to ensure you are over 19 years old)
• Passwords, login credentials, and other security-related data

We only collect this information for legitimate purposes related to the functioning of our platform, such as verifying your identity, tracking usage patterns, or enabling features like account recovery.

Device and Browser Information

Our system may also record device-specific details when you access our services through different devices:

• Operating System (OS) type
• Browser version used
• Screen resolution, size, color depth, etc.
• Hardware specifications of your computer/tablet/smartphone

This information helps us improve platform compatibility and tailor the user experience.

Usage Analytics and Behavioural Data

To better understand how our users interact with OLG Casino, we collect analytical data on:

• Search queries
• Pages browsed (including casino games)
• Error messages or crashes
• Your activity patterns over time to identify potential issues or areas for improvement

This information is anonymous when possible, meaning it does not directly link back to you. We use this aggregated data to enhance overall user experience and service optimization.

Cookies and Tracking Technologies

We use small text files called cookies on our website:

• To keep track of session activity
• Enable functionality (e.g., remembering your preferences)
• Enhance platform performance with analytics tools from third-party providers

These do not contain sensitive data, and you can delete them using browser settings.

Communication Preferences

We offer the option to receive notifications on promotions or significant updates. Should you opt-in for these messages:

• Your email address will be used solely for targeted communications
• Messages may include gaming-related content (e.g., special offers)

You have complete control over your preferences and can update them anytime.

Data Storage and Retention

All collected personal data, including account registration information and session records, is securely stored in accordance with applicable laws:

• We retain the minimum amount of information necessary to comply with regulations
• All records are subject to regular review for deletion if no longer required

We ensure that our systems protect your information against unauthorized access or misuse.

Security and Account Protection

Our website employs standard security protocols (e.g., SSL) to safeguard all user interactions, including login credentials:

• Your password must adhere to specified requirements
• Change your password regularly for added protection

Furthermore, we enable two-factor authentication (optional), providing an extra layer of security.

User Rights

In compliance with regional data privacy regulations:

• You have the right to view or modify any stored personal information regarding you.
• If desired, you can request that such data be deleted.